Zipcar sign in update#
Zipcar sign in free#

Of course, the reality is it costs them $0 to begin with - and so theyвЂ™re not just making me dance, theyвЂ™re also dressing me up like a clown.ДonвЂ™t take your customers for idiots.

This is a psychological trick to make me feel like Zipcar is going out of its way to enable my free onboarding.

I also donвЂ™t appreciate the вЂњВЈ0 limited time only, normally ВЈ19 one-off joining feeвЂќ ploy.

This was the first time I saw any currency signs - unfortunately just in the form of fees and savings - I still had no idea how much renting a zipcar actually cost. Now, I was given one of three choices: basic, smart, and plus. I entered my girlfriendвЂ™s London address - after all, thatвЂ™s where weвЂ™ll need the car. To do so, I was asked to вЂњEnter the address where youвЂ™ll need Zipcars nearby most often.вЂќ Okay. Why should I give you my credit card number? I mean, you wouldnвЂ™t even let me see any prices. I didnвЂ™t even indicate I wanted to make a booking yet.

WeвЂ™re not dogs, of course, but when it comes to business-customer interactions, we also expect some form of give-and-take.ДЇirst, Zipcar forced me to update my payment data. If you just keep dishing out commands, your dog will eventually give up. You train a dog by asking him to do something and then giving him something as a reward. For the next 20 minutes, Zipcar made me jump through all kinds of hoops without giving me anything in return. I went to вЂњMy Account.вЂќ At the top of the page, I was greeted with, вЂњitвЂ™s all about me!вЂќ As it turned out, quite the opposite was the case. After the login, I was immediately redirected to this page: вЂњWhile IвЂ™m on the web app, might as well look at the map here,вЂќ I thought. DonвЂ™t make them enter their address when all you want is confirm their email. Lesson: Only ask your users for the data you need at each step. I canвЂ™t blame Zipcar for not remembering my password, but I can blame them for sending users from app to website and back, slow page loading times, and excessive data requirements - all before giving them what theyвЂ™re looking for: Where are the cars, and how much do they cost?ДЄfter getting the reset email and going to ZipcarвЂ™s website, for some reason, I had to enter both my personal information and my new password. вЂњI wonder if my account still works.вЂќ It did.ДЇirst, however, I had to reset my password. Looking for a rental in London, I instantly jumped on the idea of Zipcar when my girlfriend told me they were available here. After I returned home, my account remained inactive for a long time - until yesterday. Unfortunately, Zipcar isnвЂ™t available in Germany. We bought furniture, we took weekend trips, we went shopping - some guys even moved dorms with it! All in all, we mustвЂ™ve spent at least $2,000 on Zipcar between the eight of us. It was an on-demand rental you could book as available, and pay as you go. My fellow exchange students and I loved it. In my Zipcar settings, it says, вЂњMember since Sep 3rd, 2012.вЂќДuring my semester abroad in US, we had a zipcar on campus.

Zipcar sign in free#

Zipcar sign in update#